Frequently Asked Questions
Who is NVLX Labs for?
NVLX Labs is designed for those at every stage of their loc journey—from starter locs to mature locs. Our products are intentionally created to support scalp health, moisture balance, and long-term loc integrity using clean, high-quality ingredients.
Are NVLX Labs products safe for all loc types?
Yes. Our formulas are compatible with microlocs, traditional locs, sisterlocks™, and freeform locs. They are lightweight, water-soluble, and designed to support healthy locs without unnecessary buildup when used as directed.
Will your products cause buildup in my locs?
NVLX Labs products are formulated to be residue-conscious and water-soluble. When used as directed and paired with proper cleansing, they support clean, healthy locs without heavy buildup.
How often should I wash my locs?
Wash frequency depends on your lifestyle and scalp needs. Many customers cleanse every 1–2 weeks. Our Locs Loading Shampoo is gentle enough for regular use while effectively supporting scalp clarity and hydration.
Are NVLX Labs products natural or clean?
NVLX Labs products are formulated with clean, thoughtfully selected ingredients, the majority of which are plant-derived. Every ingredient is chosen with intention—balancing nature, science, and performance—to support long-term scalp and hair health while avoiding unnecessary fillers or heavy residue.
Are NVLX Labs products safe for color-treated or chemically processed hair?
Yes. Our formulas are gentle and suitable for color-treated locs. If you've recently colored or chemically processed your hair, we recommend performing a patch test and following your stylist's guidance.
Are your products cruelty-free?
Yes. NVLX Labs products are cruelty-free and are never tested on animals.
Can I use NVLX Labs products on loose natural hair?
Some NVLX Labs products can be used on loose natural hair; however, our Locs Loading Shampoo is specifically optimized for loc'd hair and may not deliver the intended results on loose natural textures.
Our oils, accessories, and protective tools are suitable for both loc'd and loose natural hair seeking lightweight, intentional care.
How long will it take to see results?
Every loc journey is unique. Many customers notice improved scalp comfort and moisture balance within the first few uses. Consistent use is key to supporting long-term results.
Do you offer professional or wholesale pricing?
Yes. NVLX Labs offers wholesale opportunities for select partners.
Please contact verne@nvlxlabs.com for wholesale inquiries and additional information.
Still have questions?
Have questions about cultivating your perfect locs or navigating your loc journey?
Reach out through our Contact page and we'll be happy to help.
This information is for educational purposes only and is not intended as medical advice.